Driver Marketplace

The driver marketplace allows you to post delivery orders that any available driver can claim, rather than assigning orders to specific drivers. This is ideal for operations with a pool of independent or contract drivers.

How it works

1. Orders are posted to the marketplace
2. Available drivers see posted orders in their mobile app
3. Drivers claim orders they want to fulfill
4. Once claimed, the order is assigned to that driver and removed from the marketplace

Adding orders to the marketplace

1. Go to Orders
2. Select one or more orders
3. Click Add to Driver Marketplace
4. The orders become visible to all active drivers in the mobile app

Driver experience

In the Scrollengine driver mobile app:

1. Open the Marketplace tab
2. Browse available orders — each shows:
   • Delivery address and distance
   • Order value
   • Scheduled time slot
3. Tap Claim on an order
4. The order is assigned to the driver and moves to their active deliveries

When to use the marketplace

• You have a pool of independent drivers who set their own schedules
• During peak demand, you want to make overflow orders available to additional drivers
• You use a gig-style delivery model

When NOT to use the marketplace

• You need guaranteed assignment (use direct route assignment instead)
• Orders are time-sensitive and can't wait to be claimed
• You have a small, dedicated team (direct assignment is simpler)

Settings

• Auto-post — Automatically add unassigned orders to the marketplace after a configurable delay
• Claim window — Set how long an order stays in the marketplace before it's escalated
• Driver eligibility — Restrict marketplace visibility to drivers in specific zones or locations