Order Dashboard
The order dashboard is your operational command center. Every delivery, pickup, and shipping order flows through here with real-time status tracking.
Viewing orders
Navigate to Orders in the left sidebar. The dashboard shows orders in a sortable, filterable list.
Default columns
| Column | Description |
|---|---|
| Order # | Shopify order number |
| Customer | Customer name and contact |
| Delivery Method | Local Delivery, Pickup, or Shipping |
| Date & Time | Scheduled delivery/pickup date and time slot |
| Status | Current order status |
| Driver | Assigned driver (if applicable) |
| Address | Delivery address (for delivery orders) |
Filtering and sorting
Use the filters at the top to narrow down orders:
- Date range — View orders for today, this week, or a custom range
- Delivery method — Filter by Local Delivery, Pickup, or Shipping
- Status — Pending, In Progress, Out for Delivery, Delivered, etc.
- Driver — Filter by assigned driver
- Location — Filter by store location (for multi-location setups)
Order statuses
| Status | Meaning |
|---|---|
| Pending | Order placed, awaiting processing |
| Processing | Order is being prepared |
| Ready | Order is packed and ready for dispatch or pickup |
| Out for Delivery | Driver is en route to the customer |
| Delivered | Order successfully delivered |
| Picked Up | Customer has collected the order |
| Failed | Delivery attempt failed (address issue, customer unavailable) |
Order details
Click any order to view full details:
- Customer information (name, phone, email, address)
- Selected delivery method, date, and time slot
- Order items and quantities
- Delivery notes from the customer
- Status history with timestamps
- Assigned route and driver
- Proof of delivery (if captured)
Quick actions
From the order list or detail view:
- Assign to route — Add the order to a delivery route
- Assign driver — Directly assign a driver
- Update status — Move the order to the next status
- Print label — Generate a shipping or delivery label
- Move order — Transfer to a different delivery method (see Moving Orders)