Order Dashboard

The order dashboard is your operational command center. Every delivery, pickup, and shipping order flows through here with real-time status tracking.

Viewing orders

Navigate to Orders in the left sidebar. The dashboard shows orders in a sortable, filterable list.

Default columns

Column	Description
Order #	Shopify order number
Customer	Customer name and contact
Delivery Method	Local Delivery, Pickup, or Shipping
Date & Time	Scheduled delivery/pickup date and time slot
Status	Current order status
Driver	Assigned driver (if applicable)
Address	Delivery address (for delivery orders)

Filtering and sorting

Use the filters at the top to narrow down orders:

• Date range — View orders for today, this week, or a custom range
• Delivery method — Filter by Local Delivery, Pickup, or Shipping
• Status — Pending, In Progress, Out for Delivery, Delivered, etc.
• Driver — Filter by assigned driver
• Location — Filter by store location (for multi-location setups)

Order statuses

Status	Meaning
Pending	Order placed, awaiting processing
Processing	Order is being prepared
Ready	Order is packed and ready for dispatch or pickup
Out for Delivery	Driver is en route to the customer
Delivered	Order successfully delivered
Picked Up	Customer has collected the order
Failed	Delivery attempt failed (address issue, customer unavailable)

Order details

Click any order to view full details:

• Customer information (name, phone, email, address)
• Selected delivery method, date, and time slot
• Order items and quantities
• Delivery notes from the customer
• Status history with timestamps
• Assigned route and driver
• Proof of delivery (if captured)

Quick actions

From the order list or detail view:

• Assign to route — Add the order to a delivery route
• Assign driver — Directly assign a driver
• Update status — Move the order to the next status
• Print label — Generate a shipping or delivery label
• Move order — Transfer to a different delivery method (see Moving Orders)