Zone / Map-Based Delivery
Map-based zones give you complete control over your delivery area shape. Draw custom polygons on a map to define exactly where you deliver — useful when your service area doesn't follow simple radius or zip code boundaries.
When to use map zones
- Your delivery area is irregular (e.g., follows a river, highway, or municipal boundary)
- You want to exclude specific neighborhoods within a broader area
- You need hyper-local zones that don't align with postal codes
Creating a map zone
- Go to Delivery Rules
- Click Add Rule
- Select Map / Zone as the rule type
- Use the map drawing tools to outline your delivery area:
- Click points on the map to create a polygon
- Close the polygon by clicking the starting point
- Name the zone
- Configure delivery fees and restrictions
Drawing tips
- Zoom in for accuracy along tricky boundaries
- Follow natural boundaries — Roads, rivers, and rail lines make clear zone edges
- Keep it simple — Use fewer points for a smoother polygon; overly detailed shapes are harder to manage
- Preview — After drawing, the zone appears as a shaded area on the map
Zone configuration
| Setting | Description |
|---|---|
| Zone name | A recognizable label (e.g., "East Side", "Industrial District") |
| Delivery fee | Fee applied to orders in this zone |
| Minimum order | Minimum cart value |
| Delivery speed | Same-day, next-day, or scheduled options available |
| Time slot overrides | Optionally limit which time slots are available in this zone |
Multiple map zones
You can create as many map zones as needed. Use them to:
- Create premium delivery zones near your store with free delivery
- Define extended zones with higher fees
- Block out areas you can't serve (e.g., gated communities, restricted access areas)
Editing zones
- Go to Delivery Rules and select the map zone
- Click Edit Zone to modify the polygon
- Drag existing points or add new ones
- Save — changes are reflected on the storefront immediately
Combining with other rule types
Map zones work alongside zip code and radius rules. Scrollengine evaluates all rules and applies the most specific match. For example, you might use a radius rule as your general zone and map zones for specific neighborhoods with different pricing.